During our initial meeting, we will provide you with a confidential contract and take the time to understand your goals and concerns. We will discuss the length of your sessions, the ethical body we operate under, and the boundaries that ensure your comfort and safety. While we emphasize the importance of confidentiality, we also want you to be aware of exceptions that may necessitate breaking that confidentiality. These exceptions include situations involving harm to yourself or others, money laundering, acts of terrorism, drug trafficking, or child protection issues. We also want to assure you that our approach is non-directional, allowing you to explore and address the underlying causes of your distress. Rest assured, at LisaJListens, it’s all about you and supporting you on your journey towards personal growth and overcoming challenges.

At LisaJListens, we believe that the middle, or challenging stage, of your counselling sessions is where true progress is made. This is when our experienced listener uses their skills in listening and responding to develop a deep rapport with you. Through empathetic understanding, reflecting, paraphrasing, and appropriate questioning, we create a safe space for you to explore and understand your emotions. We know that this can be a transformative experience, as you move from disconnected understanding to a place where you can truly comprehend your feelings in relation to your experiences. Our personalised approach includes personalisation reflections such as ‘You feel X because of Y,’ enabling you to gain valuable insight into your emotions and their meanings. 

At LisaJListens, we fully recognize and value the significance of the final phase within your counseling sessions. As this transformative journey draws to a close, our dedicated listener takes every measure to ensure that your thoughts and emotions are not only acknowledged but truly understood. With great care and empathy, they present a comprehensive summary of the context and material that has been discussed, creating a secure and nurturing environment that encourages deep reflection and emotional processing. Trust in LisaJListens as your guiding support system, as we walk alongside you, step by step, toward an uplifting outcome. Our primary focus is on YOU and your quest for closure and personal growth in the exploration of self-discovery.